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VP Network Planning & Telecom Products
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I joined inContact in March of 2004, and bring to the company over 17 years of experience in communicat
ions leadership , technical operations , voice and data planning and implementa tion, global account support and technical product developmen t. I am responsibl e for network developmen t, capacity planning, circuit implementa tion, and sales engineerin g. While at inContact I introduced IP-based products including VoIP, SIP Trunking, and MPLS transport for IP telephony. Before joining inContact, I held various technical operations , sales and customer support positions with both McLeodUSA (now PAETEC), and privately- held Access Long Distance. My education includes a Bachelor of Science in Business Management from Brigham Young University and a Masters of Business Administra tion from Utah State University
