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Bigger, Better, Faster - are we talking about Superman?

by inContact Team on 12-19-2009 08:23 PM - last edited on 12-21-2009 03:58 PM

2010 and inContacts Next Generation Platform - Not even kryptonite can stop it. Read more...

The 'Next Generation InContact', it will be just as cool as Star Trek Next Generation.

by inContact Team on 01-26-2009 06:27 PM - last edited on 01-28-2009 11:34 AM

Bigger, Better, Faster, the Next Generation of inContact will be all that... get a peek at whats coming. Read more...

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About the Author
  • I am the Director of Network Systems, and have been working in the telecommunications industry for 24 years. I have been the lead engineer, Network Operations Manager or Director of Network Operations for most of that time. I am now working with a new team within inContact called SHIELD whose primary role is to improve the customer experience. The specific objective is to improve the overall uptime and usability of the inContact suite of products. I will be writing about inContact, with information and suggestions that I believe will find practical application to how you use the inContact products. I look forward to hearing from you all.
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