Our inContact Users Conference this year will present a workforce management panel of four workforce management experts to share best practices and answer your questions. Whether you're an inContact/WFM user, spreadsheet scheduler, or employ another WFM vendor, workforce management best practices can apply in every contact center.
I would like to invite each of you, our customers, to contribute to the discussion by submitting questions and/or topics for this session. The session will be recorded so even if you're not attending ICUC you can still benefit from the panel although we'd love to have you there.
To submit your questions and/or topics, please email me at ryanne.harris@incontact.com or just reply to this post. I look forward to hearing from each and every one of you.
Sincerely,
Ryanne Mayers Harris
Product Manager
Cheers,
Ryanne E. Mayers Harris
